Accanto Systems, a leader in Customer Service Assurance (CSA) solutions for today's converged networks, announced today that the company will be recognized for its achievements in the service assurance solutions arena. Frost & Sullivan, the Growth Partnership Company, will be awarding the coveted Product Differentiation Award for Accanto�s leadership in mobile assurance. While there are several major players in the market, Accanto Systems is well-known for defining the standards of CSA through its Extreme Customer Service Assurance solutions.
"Frost and Sullivan's unique approach to research enables us to determine how best-in-class companies worldwide manage growth, innovation and leadership," said Olga Yashkova, Senior Analyst for Frost & Sullivan. "Based on the findings of our Best Practices research, we are proud to present the 2010 World Product Differentiation Excellence Award in Mobile Service Assurance to Accanto Systems." Criteria that were used to distinguish Accanto from key competitors included features/functionality, quality/complexity, customization, target market focus, and unique name/brand recognition.
"We're extremely pleased to accept this award from Frost and Sullivan," said Michele Campriani, CEO of Accanto Systems. "From Day One, we've made it our goal throughout the company to be innovative and customer-centric, in the products and solutions we offer and in our attention to our own clients. Our deep competencies in service assurance and our flexible system platform allow us to be agile and quick to respond to customer needs in a differentiating and cost-effective manner. As a result, we've been able to make customer service assurance the defining standard of our business."
Accanto will be accepting the award at a ceremony to be held on April 29 in San Antonio, Texas.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best- in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on six continents. Visit www.frost.com .
About Accanto Systems
With solutions deployed to 180 customers in over 60 countries, Accanto Systems is a leading supplier of advanced Customer Service Assurance and troubleshooting solutions to communications service providers. Accanto's probe-based Customer Service Assurance solutions provide in-depth monitoring, analysis and troubleshooting capabilities, helping operators overcome the massive challenges associated with migration to converged, next-generation telecom architectures. Their solutions can be utilized by any level of the organization, from the NOC to Customer Care to Marketing, and scale easily for use by new technicians all the way to technical experts. Accanto's team of OSS and Operations consultants allow each Accanto solution to be optimized and fully integrated into the organizations operational and business processes. www.accantosystems.com .
