This free-to-attend seminar features exclusive analysis, case studies and discussion from industry experts that will provide telcos with the knowledge they need to deliver world-class customer experience. Presentations will focus on what consumers want, how operators are delivering customer experience and what the technology of the future holds.
Why Attend This Event
European Communications seminars feature insightful presentations and discussion on the industry’s key issues from leading players in the telecoms ecosystem. Sessions consist of analyst insight, operator case studies, presentations on the latest technology, plus an interactive panel discussion. This summit is a must-attend for European CSP product and business unit executives, operations and IT leaders, and customer care professionals. Anyone who is charged with improving the overall customer experience will benefit from the essential insights delivered at this event.
Who Should Attend
Business leaders and decision-makers (CEOs, CMOs, COOs, GMs, Presidents)
Technology executives and decision-makers (CTOs, CIOs, CSOs)
Vice presidents and directors
Senior business unit managers, network managers, customer center (software and services) managers
Qualified customer care professionals
Speakers
Marc Smith - Editor European Communications
European Communications serves communications service providers and their suppliers with news, exclusive interviews and insightful features in print, online and across social media. Comprising a quarterly magazine, a website and a dedicated Twitter feed, European Communications covers the latest developments in operator strategy, back office, networks and content and services. For over 20 years, European Communications has been a leading voice in the telecoms sector and today provides its readers with the knowledge they need to prosper in this exciting yet challenging industry.
